Community Mental Health of Ottawa County monitors and evaluates its activities and outcomes to assure quality service is being provided. Some of the information and data used to continuously improve our services is provided here. For more information, contact Customer Service at (616) 494-5545, toll free (866) 710-SERV or by email: cmhcustomerservices@miottawa.org.

Quality Indicators Over Time
Dashboard "Summary at a Glance" for Fiscal Year 2008-2009
Lakeshore Behavioral Health Alliance Overall Satisfaction with External Services
Dashboard "Summary at a Glace" for 2nd Quarter Fiscal Year 2010